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 ZooMed Eco Earth

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electrophyste
Kejser
bjaeger
Mr. Mordax
scorpion111
chevy_power427
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chevy_power427
Centruroides
chevy_power427


Number of posts : 128
Age : 42
Location : Montreal Canada
Registration date : 2008-11-05

ZooMed Eco Earth Empty
PostSubject: ZooMed Eco Earth   ZooMed Eco Earth Empty11/16/2008, 8:40 pm

Wasn't sure where to post this, so here goes. I bought a block of eco earth from zoomed this week for my new pandinus cavimanus. When I was breaking the block in the bucket full of water, I felt something prick me in the hand, to my big surprise, it was a rusty nail. I was dissapointed, I was sure a product such a this would be real "clean" for our pets. Went to check their website to see if I could sent them an e-mail, but I didn't find any link. Didn't keep the nail, I could have posted a picture.
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scorpion111
Post-whore
scorpion111


Number of posts : 3455
Age : 29
Location : scotland
Registration date : 2008-04-07

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/16/2008, 8:50 pm

weird!

i'm sure the rest of it's safe for your scorps, just give it a thourough look-through.
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Mr. Mordax
Administrator
Mr. Mordax


Number of posts : 7743
Age : 38
Location : PNW
Registration date : 2008-02-06

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/16/2008, 8:52 pm

Um, ouch?

There's a link on this page to email them for customer service.

That's pretty messed up that there'd be a nail in there.
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bjaeger
Leiurus
bjaeger


Number of posts : 2282
Age : 36
Location : Pennsylvania, US
Registration date : 2008-04-29

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/16/2008, 9:43 pm

I'd sue them lmao.
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https://www.youtube.com/brandonjaeger
Kejser
Administrator
Kejser


Number of posts : 1373
Age : 38
Location : Denmark
Registration date : 2008-02-06

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/16/2008, 10:10 pm

I whould really find that nail if i was you. They might wanna see it..


Ps: this thread has been moved cause there is no reason why its should be in the scorpion general section. Very Happy
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electrophyste
Babycurus
electrophyste


Number of posts : 357
Age : 40
Location : Ontario Canada
Registration date : 2008-05-09

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/16/2008, 10:18 pm

i have found bits and pieces of a blue and red wrapper in a brick i had bought as well.
i just removed the wrapper but rust is NO GOOD FOR ANYTHING. i wouldn't use that dirt i would get new stuff but that's me and i know what rust does to fish so i could imagine what it would do to a scorp who decided to drink up some moisture out of the substrate and drink up some rust residue.
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*Connie*
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*Connie*


Number of posts : 3705
Age : 40
Location : England
Registration date : 2008-02-06

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PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/17/2008, 3:57 am

thats awful! I would email them and send it back! find the nail if you can! thats awful
xxx
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LadyRiotControl
Leiurus
LadyRiotControl


Number of posts : 2631
Age : 46
Location : West Yorkshire, England
Registration date : 2008-07-12

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/17/2008, 6:11 am

Thats very unusual. but keep the nail and substrate until the matter is resolved with their customer services.
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chevy_power427
Centruroides
chevy_power427


Number of posts : 128
Age : 42
Location : Montreal Canada
Registration date : 2008-11-05

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/17/2008, 7:45 am

I e-mailed them, I'll wait for the reply. I searched for the nail, but couldn't find it.
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Venom
Centruroides suffusus
Venom


Number of posts : 2834
Age : 2020
Location : Chicago
Registration date : 2008-02-05

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/17/2008, 1:51 pm

This thread should be in the product review place.
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Mr. Mordax
Administrator
Mr. Mordax


Number of posts : 7743
Age : 38
Location : PNW
Registration date : 2008-02-06

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/17/2008, 3:12 pm

Moved . . . again. Very Happy
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chevy_power427
Centruroides
chevy_power427


Number of posts : 128
Age : 42
Location : Montreal Canada
Registration date : 2008-11-05

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/17/2008, 7:10 pm

Good, got I reply the same day. They said they will pass my comments to quality control so that they can further improve the product. And they also said they would sent me some eco earth. We'll see....
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Mr. Mordax
Administrator
Mr. Mordax


Number of posts : 7743
Age : 38
Location : PNW
Registration date : 2008-02-06

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty11/17/2008, 7:15 pm

That would be sweet if you got some free stuff. Very Happy
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the lycan mikey
Tityus
the lycan mikey


Number of posts : 865
Age : 38
Location : Panama City Beach, fl
Registration date : 2010-01-28

ZooMed Eco Earth Empty
PostSubject: Re: ZooMed Eco Earth   ZooMed Eco Earth Empty2/13/2010, 10:32 pm

im buying the 3 pack from Dr. Fosters & Smith's website
and ive already bought 1 block and i didnt have any issues with it...
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