| ZooMed Eco Earth | |
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+6electrophyste Kejser bjaeger Mr. Mordax scorpion111 chevy_power427 10 posters |
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chevy_power427 Centruroides
Number of posts : 128 Age : 42 Location : Montreal Canada Registration date : 2008-11-05
| Subject: ZooMed Eco Earth 11/16/2008, 8:40 pm | |
| Wasn't sure where to post this, so here goes. I bought a block of eco earth from zoomed this week for my new pandinus cavimanus. When I was breaking the block in the bucket full of water, I felt something prick me in the hand, to my big surprise, it was a rusty nail. I was dissapointed, I was sure a product such a this would be real "clean" for our pets. Went to check their website to see if I could sent them an e-mail, but I didn't find any link. Didn't keep the nail, I could have posted a picture. | |
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scorpion111 Post-whore
Number of posts : 3455 Age : 29 Location : scotland Registration date : 2008-04-07
| Subject: Re: ZooMed Eco Earth 11/16/2008, 8:50 pm | |
| weird!
i'm sure the rest of it's safe for your scorps, just give it a thourough look-through. | |
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Mr. Mordax Administrator
Number of posts : 7743 Age : 38 Location : PNW Registration date : 2008-02-06
| Subject: Re: ZooMed Eco Earth 11/16/2008, 8:52 pm | |
| Um, ouch?
There's a link on this page to email them for customer service.
That's pretty messed up that there'd be a nail in there. | |
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bjaeger Leiurus
Number of posts : 2282 Age : 36 Location : Pennsylvania, US Registration date : 2008-04-29
| Subject: Re: ZooMed Eco Earth 11/16/2008, 9:43 pm | |
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Kejser Administrator
Number of posts : 1373 Age : 38 Location : Denmark Registration date : 2008-02-06
| Subject: Re: ZooMed Eco Earth 11/16/2008, 10:10 pm | |
| I whould really find that nail if i was you. They might wanna see it.. Ps: this thread has been moved cause there is no reason why its should be in the scorpion general section. | |
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electrophyste Babycurus
Number of posts : 357 Age : 40 Location : Ontario Canada Registration date : 2008-05-09
| Subject: Re: ZooMed Eco Earth 11/16/2008, 10:18 pm | |
| i have found bits and pieces of a blue and red wrapper in a brick i had bought as well. i just removed the wrapper but rust is NO GOOD FOR ANYTHING. i wouldn't use that dirt i would get new stuff but that's me and i know what rust does to fish so i could imagine what it would do to a scorp who decided to drink up some moisture out of the substrate and drink up some rust residue. | |
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*Connie* Post-whore
Number of posts : 3705 Age : 40 Location : England Registration date : 2008-02-06
| Subject: Re: ZooMed Eco Earth 11/17/2008, 3:57 am | |
| thats awful! I would email them and send it back! find the nail if you can! thats awful xxx | |
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LadyRiotControl Leiurus
Number of posts : 2631 Age : 45 Location : West Yorkshire, England Registration date : 2008-07-12
| Subject: Re: ZooMed Eco Earth 11/17/2008, 6:11 am | |
| Thats very unusual. but keep the nail and substrate until the matter is resolved with their customer services. | |
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chevy_power427 Centruroides
Number of posts : 128 Age : 42 Location : Montreal Canada Registration date : 2008-11-05
| Subject: Re: ZooMed Eco Earth 11/17/2008, 7:45 am | |
| I e-mailed them, I'll wait for the reply. I searched for the nail, but couldn't find it. | |
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Venom Centruroides suffusus
Number of posts : 2834 Age : 2020 Location : Chicago Registration date : 2008-02-05
| Subject: Re: ZooMed Eco Earth 11/17/2008, 1:51 pm | |
| This thread should be in the product review place. | |
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Mr. Mordax Administrator
Number of posts : 7743 Age : 38 Location : PNW Registration date : 2008-02-06
| Subject: Re: ZooMed Eco Earth 11/17/2008, 3:12 pm | |
| Moved . . . again. | |
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chevy_power427 Centruroides
Number of posts : 128 Age : 42 Location : Montreal Canada Registration date : 2008-11-05
| Subject: Re: ZooMed Eco Earth 11/17/2008, 7:10 pm | |
| Good, got I reply the same day. They said they will pass my comments to quality control so that they can further improve the product. And they also said they would sent me some eco earth. We'll see.... | |
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Mr. Mordax Administrator
Number of posts : 7743 Age : 38 Location : PNW Registration date : 2008-02-06
| Subject: Re: ZooMed Eco Earth 11/17/2008, 7:15 pm | |
| That would be sweet if you got some free stuff. | |
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the lycan mikey Tityus
Number of posts : 865 Age : 37 Location : Panama City Beach, fl Registration date : 2010-01-28
| Subject: Re: ZooMed Eco Earth 2/13/2010, 10:32 pm | |
| im buying the 3 pack from Dr. Fosters & Smith's website and ive already bought 1 block and i didnt have any issues with it... | |
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